Shipping Policy for Freepeoples.store

Effective Date: January 15, 2025

Thank you for shopping at Freepeoples.store! We are committed to providing you with an exceptional shopping experience. Below you will find our detailed shipping policy, which covers everything you need to know about shipping, delivery times, and shipping fees.

1. Shipping Locations

We currently offer shipping to the United States and internationally. Shipping costs and delivery times may vary depending on your location.

2. Shipping Fees

  • Flat shipping fee of $6.99 is applied to all orders, regardless of the size or weight of your purchase.

3. Order Processing Time

  • Processing Time: Once your order is placed, our team will process it within 1-3 business days. This includes order verification, product inspection, and packaging.

    Please note that during peak shopping seasons (such as holidays), processing times may take a bit longer. We recommend placing your order in advance to avoid any delays.

4. Shipping Time

  • After processing, your order will be shipped out and typically delivered within 7 to 15 business days, depending on your location. Delivery times can vary depending on factors such as:
    • The destination country or state.
    • Shipping carrier delays.
    • Customs processing for international orders.

You will receive a tracking number once your order has been shipped, which you can use to track your package’s journey.

5. Shipping Methods

We use reliable shipping carriers to ensure that your order reaches you in a timely and secure manner. Our primary carriers include:

  • USPS (United States Postal Service)
  • UPS (United Parcel Service)
  • FedEx

The choice of carrier will depend on your location and the best available option for timely delivery.

6. Order Tracking

Once your order is shipped, you will receive an email with a tracking number and a link to track your package. You can use this tracking number to monitor the status of your delivery and estimated delivery date.

7. Shipping Restrictions

  • P.O. Boxes: We recommend providing a physical address for faster and more reliable shipping. If you must use a P.O. Box, please ensure that your address is complete and accurate to avoid shipping delays.

  • International Shipping: We do offer international shipping, but please be aware that delivery times may vary significantly depending on your location. Additionally, customs fees, taxes, and import duties are the responsibility of the customer.

8. Shipping Delays

While we strive to deliver all orders in a timely manner, please note that unforeseen circumstances (such as weather delays, customs inspections, or logistical issues) may occasionally cause shipping delays. If your order is delayed, we will keep you informed and assist you in tracking your package.

9. Shipping to Multiple Addresses

At this time, we are unable to ship orders to multiple addresses. If you wish to send items to different addresses, please place separate orders for each delivery destination.

10. Lost or Damaged Packages

Freepeoples.store is not responsible for lost or damaged packages once the carrier has accepted them for delivery. However, if your package is lost or damaged in transit, we will assist you in filing a claim with the shipping carrier.

  • Damaged Items: If your package arrives damaged, please contact us immediately at [email protected] with photos of the damage. We will assist you in resolving the issue and may offer a replacement or refund.

11. Address Changes

If you need to change the shipping address for your order, please contact us immediately at [email protected]. We are only able to update the shipping address if the order has not yet been processed and shipped.

12. Customs and Import Duties (for International Orders)

For international orders, please be aware that you may be subject to customs duties, taxes, and fees imposed by your country. These charges are the responsibility of the customer, and we recommend checking with your local customs office to understand the applicable charges before placing an order.

13. Contact Us

If you have any questions regarding shipping, delivery times, or need assistance with tracking your order, please do not hesitate to contact us during our business hours:

  • Email: [email protected]
  • Phone: +1 580-776-9115
  • Address: 600 Old Post Ct, Bethany Beach, DE 19930, USA
  • Working Hours: 08:00 AM – 06:00 PM (Monday to Friday, closed on Saturday and Sunday)

Thank you for choosing Freepeoples.store! We appreciate your business and are dedicated to ensuring that your order arrives safely and on time. Should you have any concerns, we are here to help. Happy shopping!